How Can We Help?
Owned and operated by JSG NOVA RESEARCH LLC, our team is ready to help with orders, product questions, and setup guidance.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. S. (excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. Use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns. If something is not the right fit for your space, please refer to our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Reach out to us by email or phone so we can walk you through the process and help you find the right replacement.
How do I choose the right garage cabinet configuration?
Consider the size of your garage, the types of tools and equipment you need to store, and how much wall or floor space is available. Our product descriptions include detailed dimensions and capacity specs to help you plan your layout.
What should I know before purchasing a basketball system or golf simulator?
Check the ceiling height and floor space requirements listed on each product page. Basketball systems and golf simulators vary in size, so measuring your available area before ordering ensures the best fit for your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Most inquiries receive a personal reply within 24 hours during business days.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your space?
